You should not have to navigate the SEND system alone.
The LA has legal teams. Schools have SENCos who work for the school, not for your child. You deserve someone in your corner who knows the system from the inside — a former Headteacher and SENCo with 25 years of experience — who will not back down until your child gets what they are legally entitled to.
Free consultation · No obligation · No sales pitch · We reply within one working day
Local Authorities delay assessments, issue inadequate EHCPs, and refuse requests — banking on the fact that most parents do not know their rights well enough to push back effectively. Schools are under-resourced and under pressure. And you are left exhausted, confused, and fighting alone for a child who deserves better.
SEND Navigate was built to change that. Stephen Mallett spent 25 years inside the system — as a teacher, a SENCo, and a Headteacher. He has two children of his own with SEN. He knows exactly what the law requires, what the LA is obligated to do, and where they fall short. When you come to SEND Navigate, you are not alone any more.
Are you dealing with any of these?
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“Every child deserves an education that meets their needs. My job is to make sure the system delivers what the law says it must.” — Stephen Mallett, Former Headteacher & SENCo
With 25 years inside the system and two children of his own with SEN, Stephen brings both the professional expertise and the personal understanding that makes the difference.
These are real outcomes for real families who came to us when they felt they had nowhere left to turn.
I cannot recommend Stephen Mallett highly enough. From the very beginning of our SENDIST tribunal appeal, Stephen provided exceptional support, expert knowledge, and clear guidance throughout the entire process. Thanks to Stephen’s expertise and dedication, we achieved the outcome we had hoped for — securing a specialist educational setting that meets our son’s special educational needs. This result will make a life-changing difference to our son’s future.
This would not have been possible without Stephen’s help. He took over our case when we thought we had nowhere to turn. He represented us at the tribunal and stood firm against the legal representation of the LA — and now our son has a place at the school we wanted him to have.
After months of getting nowhere with the LA, I reached out to SEND Navigate. Stephen responded the same day, spent time understanding our situation, and produced a detailed report that gave us a clear roadmap for the first time. The free consultation alone was worth more than I expected.
Start with a free 30-minute consultation — no obligation, no commitment required.
Every package is capped — no hourly billing, no hidden costs, no surprises. You agree the fee before we start, and that is what you pay.
Start with a free 30-minute consultation. Stephen will listen to your situation and tell you exactly what you need — with no obligation to proceed.
Stephen Mallett spent 25 years working in UK schools — as a classroom teacher, a SENCo, and a Headteacher. He has seen the SEND system from every angle: the school that is under-resourced, the LA that delays and deflects, and the parent who is exhausted and alone.
He also knows that experience from the other side. Stephen has two children of his own with SEN. He has sat in the meetings, read the letters, and felt the frustration of a system that is supposed to help but often does not. That dual perspective — professional expertise and personal experience — is what makes SEND Navigate different.
Stephen is also the author of two books on SEN rights for parents, published on Amazon, and the creator of a CPD-aligned SEN training programme for schools and MATs.
See It. Support It. Teach It. — a practical, INSET-ready programme built on the EEF Five-a-Day framework. Delivered by your SENCo. No external trainers required.
Written from 25 years of professional experience and personal lived experience as a SEN parent — in plain English, not legal jargon.
A complete guide to navigating the SEND system — from EHCP applications and annual reviews to appeals and tribunal. Written for parents who want to understand their rights and use them.
A guide to Emotionally Based School Avoidance (EBSA) — helping parents understand why their child cannot attend school, what the law says, and how to get the right support in place.
Download the free guide used by hundreds of parents to understand and challenge their child’s EHCP — no email required.