SEND Navigate — EHCP & Tribunal Advisory for Families

The system is complicated.
You're not.

Free legal guidance for parents navigating the EHCP and SEND tribunal system. A former Headteacher and SENCo with 25 years inside the system will review your case — and send you a written report on your legal position. No obligation.

Former Headteacher & SENCo
25 years inside the SEND system
Author of Parent Shield
Free 30-min legal guidance + written report
Free — No Obligation

The LA has a legal team.
Now you have expert guidance too.

Book a free 30-minute legal guidance review — and receive a written report on your case. Know exactly where you stand before you spend a penny.

Book My Free 30-Min Review →

Written report included. Sent to you after the call.

"He stood firm against the legal representation of the LA — and now our son has a place at the school we wanted him to have."

Parent — Tribunal win, June 2026. LA directed to name specialist school.

Your free review includes:

  • A 30-minute expert review of your EHCP, appeal or tribunal situation
  • A written report after the call — your legal position, your options, your next steps
  • Plain-English legal guidance — not solicitor rates
  • Honest assessment from a former Headteacher & SENCo — 25 years inside the system
Free
30-minute call + written report
Where You Are Right Now

You shouldn't have to become a legal expert to get the right help for your child.

But that's exactly what the system asks of you. The Children and Families Act 2014 gave families real legal rights — and put those rights inside a process that can take years to navigate, with two-year clinical waiting lists, a different language at every meeting, and decisions that feel made before you sit down.

If you're here, you've probably already been told no. Or yes — but with a plan that doesn't actually describe your child, doesn't specify the support they need, and doesn't bind anyone to anything.

You don't need a hundred-page handbook. You need someone who knows the system, will look at your specific case, and will tell you the truth about where you stand and what to do next.

I work with parents who are facing:

  • A refusal to carry out a statutory EHCP assessment
  • An EHCP that's vague, weak, or doesn't reflect their child
  • The LA refusing to amend a plan at annual review
  • A school named that you know isn't right
  • An imminent First-tier Tribunal (SEND) hearing
  • Months of unanswered emails and missed deadlines
  • The feeling that nobody is on their side

Five clear ways I can help

Fixed prices. Transparent scope. Built to give you control of the process again. Start with a free 30-minute legal guidance review — and receive a written report on your case at no charge.

💬

Initial Consultation

A focused 90-minute deep-dive into your case — pre-read, call, written next steps.

  • Up to 1.5 hours of professional time
  • Pre-reading of one recent document you provide
  • 60-minute video or telephone strategy call
  • Clear written summary of your legal position under CFA 2014
  • Recommended next steps in writing
£160 capped 1.5 hrs · market £200
Book — £160
📋

EHCP Application Support

Comprehensive support for a first application, or a refusal to assess.

  • Review of all existing reports and assessments
  • Guidance on evidence gathering and specialist reports
  • Drafting of parent/carer Section A representations
  • Template letters and LA correspondence
  • Coaching through the statutory assessment process
  • Ongoing support throughout
£395 capped 10 hrs · market £495
Buy Now — £395 Or start a free call
🛡️

Exclusion & Discrimination Support

When a school has excluded your disabled child, refused reasonable adjustments, or treated them unlawfully because of disability.

  • Full case review — exclusion letters, school correspondence, incident records
  • Discrimination grounds identified under the Equality Act 2010 — direct, indirect, failure to make reasonable adjustments, harassment
  • Drafting of the SEND37 disability discrimination claim OR governors' independent review submission (whichever applies)
  • Equality Act-grounded correspondence to the school
  • Statutory deadline tracking — 6-month SEND37 window / 15-school-day review window
  • Coaching through the governors' review or pre-tribunal mediation
  • Ongoing email support throughout
£1,200 capped 20 hrs · market £1,500
Buy Now — £1,200 Or start a free call
⚖️

LA Decision Appeal Package

Full support when the LA has refused, issued a plan you disagree with, or named the wrong school.

  • Full case analysis and legal grounds assessment
  • Review of all LA decision letters and documentation
  • Comprehensive Legal Analysis Document (10–20 pages)
  • Evidence Summary Report — strengths and risks
  • Formal appeal grounds drafting
  • Mediation support and preparation
  • LA correspondence management
  • Tribunal preparation guidance
£1,440 capped 25 hrs · market £1,800
Buy Now — £1,440 Or start a free call
🏛️

Complete Tribunal Preparation Pack

For families taking their case to the First-tier Tribunal (SEND).

  • Everything in the Appeal Package
  • Complete written tribunal submission
  • Evidence bundle preparation and organisation
  • Witness statement support and coaching
  • Pre-hearing strategy session
  • Hearing Day Guide (colour-coded by argument strength)
  • Post-hearing debrief and next steps
£2,400 capped 40 hrs · market £3,000
Buy Now — £2,400 Or start a free call

Attendance at a tribunal hearing in person is available by separate arrangement, quoted case-by-case based on location and complexity. Every package includes free email follow-up for the duration of the engagement.

Four straightforward steps

Whichever package is right for you, the shape is the same. Plain English. Clear timelines. No surprises.

1

Free 30-min legal guidance review

You tell me where you are. I give you honest legal guidance on your position — and send you a written report after the call with your options and next steps.

2

You send your documents

EHCPs, LA letters, reports, emails — whatever you have. I review every page before our first proper session.

3

I build your case

Drafted submissions, written analysis, evidence summary — depending on the package. You see everything in writing.

4

You're never alone

Ongoing email and call support throughout the engagement. I tell you what to expect at every stage so nothing is a surprise.

Stephen Mallett

Former Headteacher & SENCo
25 years in education
Author of Parent Shield

About Me

I've sat on the other side of the table — and I know how the decisions actually get made.

I spent 25 years in UK schools as a teacher, SENCo and Headteacher. I've written EHCPs, sat in annual reviews, made the calls to LAs, and watched parents try to navigate a system that does not see them as equal partners.

I wrote Parent Shield because the same patterns kept coming up: families with strong cases losing them on technicalities; vague plans signed off because nobody told the parent what to push back on; tribunals lost on evidence problems that were entirely avoidable.

This is the support I wanted those families to have. Practical. Specific. Built from the inside.

Book your free 30-minute review

The questions parents ask most

Are you a solicitor?

No. I am a SEND specialist with 25 years of inside experience, not a regulated legal professional. I do not provide legal advice in the regulated sense. What I provide is practical case-building, drafting and coaching grounded in CFA 2014 and SEND tribunal procedure. For many cases that's the level of help families actually need — and at a fraction of the cost of a specialist solicitor. Where a case clearly needs a regulated solicitor, I will tell you.

How long does this take?

It depends on the package. An Initial Consultation is delivered within 7–10 days of you sending documents. Application and Review packages typically run alongside the LA's statutory timeframes, so usually 8–16 weeks. Appeal and Tribunal packages run to the dates set by the tribunal — usually 12–20 weeks from the LA decision letter.

Can you guarantee a win?

No, and anyone who tells you otherwise is selling you something. What I will do is give you an honest assessment of the strengths and risks of your case, build the strongest possible written submission, and prepare you fully for the process. Most parents who lose tribunals lose them on evidence problems that were avoidable — and that's where I work hardest.

What if my child's case is unusual?

I work with the full range of SEND — autism, ADHD, dyslexia, SEMH, speech and language, dyspraxia, moderate learning difficulties, and combinations of all of these. The packages are designed for the structure of the legal process, not for any one diagnosis. Book a free 15-minute call and we'll talk through your specific situation.

Do you cover the whole of England?

Yes. All packages are delivered remotely — video call, email and phone. The First-tier Tribunal (SEND) operates the same statutory framework across England, and most hearings now happen remotely or with a hybrid option. In-person attendance at a hearing is available by separate arrangement.

Is there a payment plan?

For the larger packages (Appeal and Tribunal), yes — typically split across two or three instalments tied to project milestones. We'll discuss what works for your situation on the free call.

What information do you need to start?

For the free 15-minute call, just a brief description of where you are. If we move forward I'll send a short intake form and a secure link for uploading documents — typically the EHCP if you have one, any LA decision letters, recent reports and assessments, and a timeline of what's happened so far.

Start with a free 30-minute legal guidance review.

No obligation. No upsell. You'll receive a written report on your case after the call — your legal position, your options, your next steps. Free.

Book my free 30-min review
Get In Touch

Book your free 30-minute legal guidance review

Use the calendar to book your free 30-minute slot directly — or send a message using the form.

u{1F4C5} Book a time now — see live availability

Email: stephen@sendnavigate.com

Hours: Mon–Fri 9am–6pm. Evening calls available by arrangement for working parents.

All conversations are confidential. Documents are stored securely and deleted at the end of the engagement unless you ask otherwise.